Regulation

USEFUL INFORMATION

(Contacts

To book breakfast, dinner, or for other requests, send a WhatsApp message to Pasquale: +39 347 3015903
Email: info@agriturismovillavittoria.it

General Advice

  • At the pool, always close the gate and do not leave children unattended.
  • In some lodgings, hot water may take a few minutes to arrive.
  • Please keep the brochures in the room for the next guests.
  • The irrigation system activates at night: do not leave items outside.

Cleaning and Tidiness Notice

During mid-stay and final cleaning, the apartment and kitchen utensils must be tidy and clean. Moving furniture or beds is not allowed: room configuration must be agreed with management.

Failure to comply will void any booking discounts and result in a final cleaning fee three times higher than the agreed rate.

Environment and Energy Saving

  • Turn off lights when not in use
  • Use air conditioning only with doors and windows closed
  • Keep a maximum of 5°C temperature difference between inside and outside
  • Unplug unused chargers
  • Do not dispose of non-toilet paper items in the WC
  • Close the gas valve after use

Our Environmental Commitment

  • Solar-heated water
  • Double-glazed windows
  • Reuse of water for irrigation
  • Energy-saving lighting
  • Wood-powered central heating
  • Organic farming, no pesticides

Waste Sorting

  • Organic: food scraps
  • Paper: newspapers, boxes
  • Plastic: bottles, packaging
  • Glass: bottles, jars
  • General Waste: diapers, polystyrene

Please use designated bins located in marked areas.

Check-in & Check-out

  • Check-in: 4:00 PM – 6:00 PM
  • Check-out: by 10:00 AM

Restaurant and Bar

  • Open for light lunch and dinner
  • The bar is open all day

Breakfast for Guests with Gluten Intolerance

Breakfast for guests with gluten intolerance will be served exclusively with pre-packaged products. We kindly ask that any dietary needs be communicated at the time of booking.

Payment Methods

  • Cash, debit card, credit card (Visa/Mastercard), PayPal

Booking and Cancellation

  • 30% deposit required within 3 days of confirmation
  • Cancellations:
    • More than 30 days: 30% fee
    • More than 15 days: 50% fee
    • More than 7 days: 75% fee
    • Less than 7 days: 100% fee

Tourist Tax

  • €1 per day for guests aged 11+

Room Features and Services

Included: breakfast, TV, air conditioning, weekly cleaning, swimming pool, parking, Wi-Fi, bed and bath linen, hairdryer available on request

Apartment Features and Services

Included: TV, Wi-Fi, kitchen, barbecue, swimming pool, parking, electricity/water/gas, weekly cleaning, bed, bath and kitchen linen, hairdryer available on request

Bathroom Amenities

To ensure a stay aligned with principles of sustainability and environmental respect, guests are kindly informed that single-use bathroom products are not included among the services offered, such as:

  • Shampoo, Shower gel, Personal detergents

Guests are therefore kindly requested to bring these items with them prior to arrival.

Extra Paid Services

  • Breakfast: €10/day
  • Final cleaning: €30–50
  • Air conditioning: €8–10/day
  • Laundry available: €5 per wash
  • Laundry: €20/week
  • Extra bed: €20–25/day
  • Crib: €5/day
  • Meals: adults €30-35, children €20–25 or a la carte
  • Cover charge: €1.5
  • Beach towel: €2 (one-time)
  • Umbrella: €3 (one-time)

Pets

Allowed only if:

  • They do not damage furniture
  • They do not sleep on beds or sofas
  • They are not left alone in the room
  • They are leashed (muzzle if needed)

Security deposit €50. Mandatory extra cleaning: rooms €20, apartments €30–50

Farm Tour

“Water Path” tour available upon arrival booking
Entry: €5 per person, minimum €40 (family discounts available)

Pool Rules

  • Reserved for agriturismo guests only
  • Opening hours: 10:00–13:00 / 15:30–19:00
  • No diving
  • No entry without lifeguard
  • Shower required before swimming
  • Children only with supervision and gear
  • Always close the gate
  • No pets in pool area

Video Surveillance Notice

In accordance with current legislation on the protection of personal data (EU Regulation 2016/679 – GDPR and Legislative Decree 196/2003 as amended by Legislative Decree 101/2018), please note that the entire agritourism property is under video surveillance.

The purposes of the video surveillance system include:

  • Ensuring the safety of guests and staff
  • Protecting the property and facilities
  • Documenting educational and cultural activities held within the masseria

All recorded footage is processed in compliance with privacy regulations:

  • Cameras are positioned to avoid infringing on guests’ personal privacy
  • Data is not shared and is retained only for the strictly necessary period
  • Entry into the premises implies acceptance of the presence of video surveillance systems

Emergency numbers

European emergency number

112

Emergency Public Assistance

118

Emergency Doctor of Guardavalle

+39 0967 82024

Emergency Doctor of Monasterace

+39 0964 732081

Lamezia Terme Airport

+39 0968 414385

Port of Roccella Ionica

+39 0964 85847